AR Recovery
Aging A/R is unpaid work. Our recovery specialists chase down 30+, 60+, and 90+ day claims with aggressive payer follow-up, structured appeals, and weekly cash-flow reporting — until your money is in the bank.
32%
Average drop in Days in A/R
Within the first 90 days
$18M+
Recovered for clients annually
Across home health and physician groups
95%
Resolution rate on worked claims
Paid, posted, or written off with reason
A disciplined approach to ar recovery
Every aging bucket on your A/R report is cash that already belongs to you — it's just sitting on a payer's desk. Most billing teams stop following up after one call. We don't.
Our recovery specialists work your aged claims by payer and bucket, escalate stuck claims through provider reps and JOC contacts, file timely appeals with the right clinical attachments, and report cash recovered to you every Friday. No claim gets forgotten and no dollar gets quietly written off without your sign-off.
What makes our ar recovery different
Six advantages your team feels in the first 30 days.
Aged-claim specialists
Dedicated recovery agents — not a back-office task between other duties.
Payer-by-payer playbooks
Documented scripts and escalation paths for every major commercial and government payer.
No timely-filing left on the table
Daily aging review catches claims before deadlines close the window forever.
Weekly cash recovery report
See exactly what was worked, what was paid, and what's still in flight — every Friday.
Structured appeal packets
Pre-built appeal templates with payer-specific clinical attachments to win on the first round.
Transparent write-off control
Nothing gets written off without your sign-off and a documented reason code.
Everything inside the AR Recovery engagement
One flat scope. No surprises. No nickel-and-diming for the work that actually moves revenue.
Backed by our service guarantee
If our work doesn't move the metric in 90 days, we don't charge for the next month. Simple.
- Full A/R aging audit and bucket analysis (0–30, 31–60, 61–90, 91–120, 121+)
- Daily insurance follow-up on aged claims
- Payer representative escalation and JOC engagement
- First-level appeals with clinical documentation packets
- Refile and corrected-claim management
- Timely-filing deadline tracking with auto-alerts
- Patient AR triage and statement workflow (optional)
- Weekly cash recovery + monthly trend reporting
Our process, end-to-end
Five repeatable steps. No black-box. You see every handoff.
Aging audit
We pull your current A/R and categorize by payer, bucket, dollar value, and likelihood of recovery.
Prioritized worklist
High-dollar, near-timely-filing claims are worked first. Nothing is randomized.
Payer follow-up
Phone, portal, and provider rep — using the channel each payer responds fastest on.
Appeal or correct
Denials get a structured appeal packet; correctable claims get refiled the same day.
Cash report
Every Friday: dollars recovered, claims worked, what's still in flight, what needs your decision.
Payers & systems we recover from
Recovery is payer-specific work. Our team carries scripts and contacts for every major payer in the US.
Government payers
Major commercial
Clearinghouses & PM systems
“We had $400K stuck in 90+ day buckets. Within 100 days, TrueClaim brought $310K of it back. We've never seen recovery work this disciplined.”
Maria S.
Practice Administrator · Multi-site home health agency
HIPAA
Compliant workflow with BAA
US-Based
Operations and oversight
Encrypted
End-to-end data handling
Audit Trail
Every action logged
Everything you wanted to ask about AR Recovery
Can't find what you need? Ask a specialist.
Pair this service with
Denial Management
Denials aren't an ending — they're a starting point. We work every denial within 24 hours, file structured appeals, root-cause the trend, and rewire your front-end so the same denial doesn't happen again next month.
Learn more →
Medical Billing & Coding
AAPC- and AHIMA-certified coders, end-to-end claim submission, and a quality program built to push your first-pass clean-claim rate above 99% — so revenue lands in days, not weeks.
Learn more →
Eligibility Verification
Eligibility is the #1 reason claims get denied. We verify every patient before they walk in — active coverage, deductible, co-insurance, and benefit limits — so front desk knows what to collect and billing knows the claim will pay.
Learn more →
See what ar recovery
should be doing for you.
30 minutes with a specialist. We'll review your current performance, surface the top three opportunities, and tell you exactly what we'd change. No sales pitch.