Hospital Billing

Hospital billing, engineered for cleaner cash flow.

End-to-end hospital revenue cycle support for U.S. health systems — inpatient, outpatient, observation, and ER. We tighten charge capture, reduce DNFB, accelerate AR, and bring your denial rate down quarter over quarter.

HIPAA-compliant workflow US-based, BAA-backed team No long-term contract
Hospital billing operations team

99.1%

First-pass clean-claim rate

Across UB-04 facility claims

28 days

Average days in AR

Down from a 45-day baseline

−42%

Denial rate reduction

Within 6 months of onboarding

Overview

Built for hospital billing,, end-to-end.

Hospital billing is the most complex part of healthcare revenue cycle. Multiple service lines, UB-04 vs. CMS-1500 logic, DRG and APC reimbursement, payer-specific contract terms, and a coding workflow that has to keep pace with high-acuity care — there is no single point of failure, just a long chain that all needs to work.

We embed alongside your CDM, HIM, and patient-financial-services teams to manage every step from charge capture to final payment posting. Our model is transparent: weekly performance reports, an assigned account director, and KPI accountability against the metrics that actually move your bottom line.

Hospital billing documentation
What we offer

A complete hospital billing, engagement

One scope. One accountable team. Every step of the revenue cycle covered with the same rigor and reporting cadence.

01

Charge capture & CDM review

Validation of charge entry against clinical documentation, CDM accuracy audits, and missing-charge alerts on every encounter.

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02

Inpatient & outpatient coding

ICD-10-CM/PCS, CPT, HCPCS, MS-DRG, and APC coding by AHIMA-credentialed coders specialized in facility-side work.

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03

UB-04 claim submission

Clean facility claims released through your clearinghouse, with payer-specific edits scrubbed before submission.

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04

Denial & appeal management

Daily ERA review, root-cause tagging, structured first- and second-level appeals, and peer-to-peer coordination.

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05

AR follow-up & recovery

Payer-by-payer aged-AR work with weekly cash-recovery reporting and write-off control kept in your hands.

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06

Patient financial services

Self-pay billing, payment-plan enrollment, financial counseling support, and HIPAA-compliant patient communications.

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Outcomes that move the bottom line

Measurable performance — not promises.

Benchmarks our clients consistently hit within their first two quarters of partnership.

$25M+

Revenue recovered

Cumulative reimbursement recovered for hospital clients across surgery, ER, and inpatient service lines.

99.1%

Clean-claim rate

First-pass clean-claim rate on UB-04 facility claims after our pre-submission edit layer.

28 days

Average days in AR

Down from a 45-day baseline within the first two quarters of partnership.

−42%

Denial rate reduction

Drop in payer denial rate within 6 months — driven by upstream root-cause feedback.

Workflow

A repeatable five-step process, engineered for transparency.

No black box. Every handoff documented, every metric reported, every change owned by a named specialist on your team.

Discovery

We map your service lines, payer mix, CDM, and current KPI baselines under a signed BAA.

Embed

Our coders and billers integrate with your HIS / EHR using read-only or full access depending on scope.

Operate

Daily coding, claim release, denial work, and AR follow-up — owned by a dedicated account team.

Report

Weekly cash report, monthly KPI scorecard, and quarterly business review against your baselines.

Improve

Denial root causes feed back to upstream teams — scheduling, registration, coding, and providers.

Coverage & integrations

Specialty-tuned. System-native.

We work inside the platforms your team already uses — across every clinical specialty your organization serves.

Industry specialties

Service-line coverage

Specialists who code and bill across every department in your facility.

Inpatient acute care
Outpatient surgery
Emergency department
Observation services
Cardiology
Oncology / infusion
Orthopedics
Radiology & imaging
Laboratory
Rehab & therapy
Behavioral health
Ancillary services

Technology integrations

HIS, EHRs & clearinghouses

We work directly inside the systems your hospital already runs.

Epic
Oracle Cerner
Meditech
Allscripts
NextGen
Availity
Change Healthcare
Waystar
Trizetto
Benefits

What changes inside your operation

The day-to-day improvements your team will notice in the first 60–90 days of working with us — quantified, not implied.

DNFB dropped to single digits

Held-bill aging reduced through tight charge-capture review and same-day coding queues on high-acuity cases.

Net revenue lift within 90 days

Most clients see 6–12% measurable lift in net collections in the first quarter as denials drop and AR ages out.

Faster cash, lower days in AR

Average days-in-AR reduction of 15–20 days through aggressive payer follow-up and clean first submissions.

Full compliance posture

AHIMA-credentialed coding, internal QA layer, and audit trail on every chart — defensible under RAC and MAC reviews.

Internal team relief

Your in-house staff focuses on edge cases and leadership work while we handle the production volume.

One accountable partner

A named account director and weekly cadence call — never a ticket-queue runaround.

Compliance & security

Patient data, treated like patient care.

Hospital data is the highest-stakes category we touch. Every engagement starts with a signed BAA, role-based access only to the system surfaces we need, and an auditable trail of every coder action — defensible under RAC, MAC, and internal compliance review.

HIPAABAA ReadyEncryptedAudit Trail

HIPAA-compliant by design

Encrypted in transit and at rest. Role-based access controls. Annual security review.

BAA-backed engagements

Every engagement starts with a signed Business Associate Agreement before any PHI is shared.

Credentialed coders only

AAPC and AHIMA credentials, continuous QA scoring, and quarterly compliance recalibration.

US-based oversight

Account leadership, QA, and client communication operated and supervised inside the US.

What clients say

Outcomes that change how teams talk about billing.

Our DNFB dropped from 9 days to under 3, and net collections lifted 11% in the first quarter. The weekly KPI scorecard is what changed the conversation with our CFO — we finally had numbers we could defend.

D

Diane R.

Director of Patient Financial Services · 180-bed acute care hospital, TX

The denial trend report alone paid for the engagement. They didn't just appeal — they showed us the three upstream fixes that cut denial volume in half within four months.

M

Marcus T.

Revenue Cycle VP · Multi-site health system, FL

AR days came down 16 within five months. Their account director knows our payers better than our own contract team.

P

Priya N.

Controller · Specialty surgical hospital, IL

Why TrueClaim RCM

A partner — not just a vendor.

Six reasons U.S. providers trust us with the most accountable part of their operation.

Facility-side specialists

Hospital billing is not a side practice for us. Dedicated coders, billers, and AR specialists who work UB-04 every day.

Transparent reporting

Every metric that matters — clean-claim rate, DNFB, AR days, denial rate by reason — visible in your dashboard.

HIPAA-secure by design

BAA-backed access, role-based controls, encrypted transfer, and SOC-aligned operational policies.

US-based oversight

Account leadership, QA, and client communication operated and supervised inside the United States.

Same-day coding lanes

High-acuity inpatient cases can be put on a 24-hour turnaround lane to keep DNFB clean.

Performance accountability

We hold ourselves to KPI commitments documented in our engagement letter — not vague promises.

Common questions

Everything you wanted to ask about hospital billing,.

Can't find what you need? Ask a specialist.

Free audit · No obligation

See where your hospital's revenue cycle is leaking.

30 minutes with a senior facility-side specialist. We'll review a sample of your claims and DNFB, surface the top three opportunities, and hand you a written 90-day plan. No contract required.

100% confidential Delivered in 5 business days Yours to keep

Free 24-hour audit

Get Free Audit

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